Meet Snippets
Snippets are easily activated by keyboard shortcuts directly in the conversation window.
Conversation Blocks
Because why would anyone want to repeat themselves?
Conversation Blocks are intros, bodies and closings that will both help make the agents more efficient and always deliver on your brand's tone of voice.
The power of keyboard shortcuts
Use
!! and continue typing to search for relevant pre-written snippets.
Secure your brand's tone of voice
Superagent’s Snippets lets you dial in your tone of voice, secure consistency and send more accurate replies.
Save time
Constant repetition can get frustrating for both customers and agents. Snippets save everyone time, as your agents only need to write them once, and then insert them in any conversation when needed. They are an easy way to boost productivity and reduce reply times.
